Privacy Policy

A “JIMO - Cooling Technology” recognises the importance of protecting your personal data, whatever its nature, and we value honesty and transparency above all, so that we can build a solid and lasting relationship with our customers, based on trust and mutual benefit. Therefore, with the entry into force of the European Union's new General Data Protection Regulation (EU 2016/679), we have developed a set of security measures aimed at protecting your data and have updated our Privacy Policy.

The purpose of this Privacy Policy is to explain to you JIMO's personal data processing policy, since if you wish to browse our website, you must accept our privacy policy.

However, if you have any questions regarding this Policy, you can contact us at the following e-mail address: info@jimo.pt.

1. COMPANY IDENTIFICATION

1.1 This website and the corresponding privacy policy are managed by JIMO - Cooling technologie, with registered office at Rua Frei Luís Santa Clara, nº 128 - 4490-638 Póvoa de Varzim. With NIF:

1.2 By browsing our website you consent to the terms described in this Privacy Policy.

2. OUR PRINCIPLES

2.1 Respect for the client's wishes
We respect the privacy and security of your personal data, which is why we endeavour to respect the client's wishes and their autonomous, free and uncomplicated management of their privacy preferences. Therefore, if you disagree with any point mentioned in this Policy, you can object at any time by contacting us at the following e-mail address: info@jimo.pt. We will do everything possible to fulfil your wishes and respect your concerns.

2.2 Good practices
JIMO, as the personal data controller, determines the purposes and means by which your personal data is processed, including all applicable security measures. We guarantee that your personal data is processed in Portugal in a correct and lawful manner and in accordance with good practice.

2.4 Strict necessity
When processing data that can identify you personally, directly or indirectly, we apply the principle of strict necessity. For this reason, the use of your personal data will always be kept to a minimum, so as not to exceed the original purpose for which it was collected and/or processed.

3. COLLECTION AND PROCESSING OF PERSONAL DATA

3.1 The personal data collected and processed by Jimo - Cooling Technologie. is only that which you expressly and unequivocally volunteer on the forms on this website.

3.2 The personal data collected are: name, gender, date of birth, email, mobile phone, address, VAT number.

4. WHO PROCESSES YOUR PERSONAL DATA

4.1 For organisational purposes and in order to be able to offer you the best possible service, Jimo - Cooling Technologie. works together with some entities outside its organisation that will process the personal data of the users of this site. This sharing of data is strictly for the performance of the services provided by Jimo - Cooling Technologie, including the sale of products.

4.2 These external entities include web hosting, technology and digital service providers and digital marketing platforms. The aforementioned external entities have been chosen by Jimo - Cooling Technologie. due to their experience in data processing, guarantees of compliance with applicable laws and regulations, as well as the technical security measures adopted by them in relation to the processing of personal data.

4.3 These external entities will always act in accordance with the instructions provided by Jimo - Cooling Technologie. and only for the purposes strictly necessary to their function. Your personal data will be shared with these entities for the purpose of:

• solving problems related to the sale of products;
• processing customer product returns;
• others

5. PURPOSE OF PROCESSING PERSONAL DATA

5.1. Your personal data is collected and processed by Jimo - Cooling Technologie only for purposes strictly linked to the use of this website, the services associated with it, direct marketing and customer support management.

5.2 Jimo - Cooling Technologie always endeavours to maintain the relationship with its customers and to provide them with the appropriate benefits, information and relevant content related to our brand. Your data will only be processed for these specific, explicit and legitimate purposes and will not be processed in any way incompatible with them. The data collected and processed is adequate, relevant and not excessive in relation to these purposes.

5.3 However, your personal data may also be used for other processing operations within the limits of such applications. In particular, your personal data may be processed for the following purposes:

a) when you request assistance from Customer Support we collect your personal data (e.g. first and last name, e-mail address) only for the purpose of providing you with Customer Support services that are relevant to this site and to offer you the assistance you have requested;

b) when you subscribe to the newsletter, we collect your email address in order to offer you this service;

c) when you browse our website, we collect cookies. Depending on how you manage cookies on our site and how you interact with us, we use some of the information collected by cookies to ensure the proper functioning of the site, highlighting the proper display of content, remembering your basket, remembering your registration, adjusting the resolution of your screen, to improve our offers, among others. This information includes registration data, location data, the duration of your session, the products you have selected, your equipment, your browser and your IP address.

d) when you browse our website and subsequently visit platforms where there is an advertising format (social networks, google and other partners of these networks) you may be impacted by adverts from our brand. We will also use the data to reach new potential customers who may be interested in our products.

5.4 When we collect data, we indicate the mandatory fields with asterisks when the data in question is necessary for:

● Enter into our contract with you (for example for the supply of products you have purchased on our websites / apps);

● Provide you with the service you have requested (for example by providing you with a newsletter); or

Respect legal requirements (e.g. invoicing).

5.5. Your personal data may be communicated to service providers of Jimo - Cooling Technologie for the purpose of providing services, to judicial, tax and regulatory authorities, for the purpose of complying with legal requirements.

6. CONSENT

Respect for the wishes of the customer is one of Jimo - Cooling Technologie's main concerns when it comes to processing your personal data. However, we don't want to jeopardise the relationship we have with you or fall short of your expectations. We have therefore considered that, if you have maintained a relationship with us up to now, it has not been necessary for us to ask for your consent. However, if you disagree, you can object at any time by writing to us at info@jimo.pt.

7. YOUR RIGHTS

7.1 To exercise your right to access, rectify, delete, forget or block your personal data, you can send a written communication to the following e-mail address: info@jimo.pt.

7.2 If you wish to stop receiving direct marketing management and improvement communications, you can exercise your right to object to the processing of your personal data at any time: By sending an e-mail to the following e-mail address: info@jimo.pt

10. SECURITY

10.1 Jimo - Cooling Technologie. uses appropriate security measures to protect your personal data against accidental or unlawful destruction, accidental loss, alteration, unauthorised disclosure or access, and against any other form of unlawful processing. In addition, we contractually require trusted external entities that process your personal data for us to do the same.

10.2 However, Jimo - Cooling Technologie cannot guarantee that the security measures adopted for the protection of this website and for the transmission of data and information via this website will prevent or exclude any risk of unauthorised access or loss of data. We therefore advise that your computer be equipped with software devices that protect you when transmitting and receiving data (such as up-to-date antivirus systems), and that your browser take appropriate measures to ensure security when transmitting data (such as firewalls and anti-spam filters).

11. DATA RETENTION

11.1 Your data will be kept by Jimo - Cooling Technologie for the purposes described here for as long as is necessary for the aforementioned purposes, unless the personal data in question is necessary to prove the fulfilment of obligations, until the limitation period for the corresponding rights has elapsed, or if there is a longer data retention period imposed by law.

11.2 When your personal data is no longer required, it will be removed from our systems and records or kept anonymised so that you cannot be identified from it.